Frequently Asked Questions
Expert advice and support for your photography journey.
What is Glazer's Camera's return policy for new equipment?
We offer a 14-day return period for most new equipment in its original, unopened packaging. A restocking fee may apply if the item has been opened or shows signs of use.
Do you offer international shipping for cameras and lenses?
Currently, we only ship within the United States. We offer various domestic shipping options, including expedited services for time-sensitive professional needs.
Are used cameras and lenses inspected before sale?
Yes, every piece of used gear undergoes a rigorous multi-point inspection by our expert technicians and comes with a 90-day limited warranty for your peace of mind.
Can I trade in my old gear for credit toward a new purchase?
Absolutely. We have a robust trade-in program. You can bring your gear to our store or submit a request online for a quote toward your next upgrade.
Does Glazer's Camera offer sensor cleaning services?
Yes, we provide professional in-house sensor cleaning for mirrorless and DSLR cameras. Turnaround times vary, so we recommend calling ahead to schedule your service.
What payment methods do you accept online?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer financing options for qualified buyers through our lending partners.